When I started my own photography business I quickly became very aware of great customer service and how important it is to stand out and go the extra mile for your clients in order to give them an experience to remember you by. So, I always appreciate it when I come across others who go above and beyond what is expected of them.
Katie works at Fotoworks Pro, the photo lab I use for my photographic prints. She’s become a recognizable name in this industry among lots of photographers because she puts herself out there as the face of the company, and is constantly striving to foresee the needs of her clients. I admire her dedication to her job and the lengths she goes to in order to provide unbeatable customer service.
I had the privilege of shooting some photos of the lovely Katie this past weekend. It was so much fun finally getting to meet her in person—all of our correspondence up to that point had been via email, Twitter and Facebook! We frolicked in a grassy field for a while and then went out for dinner and some fun conversation about the photography business and other non-related things.
Thanks for hanging out, Katie! I think you are so lovely…you make ordering prints fun!

Katie brought along her grandfather’s vintage camera as a prop, which excited me to no end. It was perfect!





I hope Katie doesn’t kill me for posting these ones. I think she looks so cute when she’s cracking up!










by Heidi
5 comments
link to this post email a friend